CLASSIFICATION: Hourly, Non-Exempt

LOCATION: Various

JOB SUMMARY: Responsible for providing non-medical patient transportation to appointments in a professional, safe, and effective manner.

ACCOUNTABLE TO: Residential Care Management

JOB DUTIES: Responsible for providing patient transportation, utilizing a company vehicle in a professional, safe, and cost-effective manner, including the following:

1. The ability to transport patients that need special attention due to their physical and/or cognitive disabilities in a timely manner.
2. Responsible for daily patient and staff interaction in person, on the phone, via email and through Microsoft programs
3. Responsible for utilizing and updating patient’s charts in our EMR system
4. Responsible for detailed and accurate documentation.
5. Ability to maintain vehicle inspections and document all safety hazards
6. Complete daily pre-trip inspection sheets
7. Assist each patient to provide safe entry and seating, fastening of safety seatbelts on both ambulatory and wheelchair passengers
8. Responsible for reporting any issues with equipment and/or vehicle to immediate supervisor
9. Responsible for providing good customer service representative of CCCHC in a professional manner
10. Accountable for obeying all traffic laws while driving
11. May be required to perform delivery’s
12. Establishes and maintains communication with patients and coworkers to improve quality of service and customer satisfaction
13. Offers comfort and support to patients
14. Transports medical equipment, supplies and laboratory specimens to designated treatment, diagnostic and patient care areas
15. Respects and protects patient confidentiality by keeping all sensitive and patient information private
16. Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens
17. Routinely complies with the standards set forth by HIPAA
18. Regularly participates in ongoing training to improve knowledge and skills
19. Consistently demonstrate and uphold CCCHC’s principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner
20.  Ability to drive a Mobile unit and Mobile RV (No special license required)21. An acceptable safe driving record per insurance standard
21. Ability to recognize vehicle maintenance needs.
22. Variable start time.
23. Punctuality and Attendance: This is an essential job duty for CCCHC’s employees given the impact on patients.
24. All other duties, as assigned

Special Knowledge, Skills, Abilities and Attributes:

• Comfortable working with severely persistently mentally ill patients
• Ability to communicate clearly and concisely.
• Impeccable organization and time management skills.
• Ability to work well under pressure, take initiative and be flexible and cooperative.
• Ability to maintain confidentiality of patient information and Company records.
• Ability to exhibit good interpersonal skills.
• Ability to convey a positive and professional image to the patients and the public.
• Ability to use a computerized patient system (EMR)
• Demonstrated proficiency in various PC applications, including E-mail, Internet and networking devices.
• Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations.

Education and Experience Requirements

• High school diploma or GED required.
• 1-year experience in a health care setting
• Must possess a current CA Driver License and good driving record.
• CPR/First Aid Certification required
• Bilingual in English/Spanish preferred
• Willing to travel to various locations (approximately 50-mile radius from office).

Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.