The Optician is responsible for providing excellent patient care by assisting with eyewear selection, performing prescription analysis, and ensuring the proper fit and comfort of eyeglasses. This role involves educating patients on lens materials, performing accurate measurements, and maintaining the optical area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Educate patients about lens materials, products, and designs to help them make informed choices.
2. Interpret and transpose prescriptions to ensure accurate lens creation.
3. Recommend suitable eyeglass frames to patients based on their prescriptions and lifestyle requirements.
4. Design complete eyewear products by integrating frame design elements, lens materials, and optics.
5. Adjust and repair eyeglass frames to ensure proper alignment, comfortable fit, and functional vision. Provide instructions on the proper wear and care of eyeglasses.
6. Perform precise measurements of lens power, pupillary distance, multifocal segment height, lens base curve, vertex distance, and prism power.
7. Verify the accuracy of lens prescriptions for ordered lenses.
8. Organize and maintain the frame display area throughout the workday.
9. Perform other tasks and duties as assigned, including the authorization of insurance benefits and eligibility for incoming patients.
10. Dispense eyewear and troubleshoot any issues that may arise.
11. Administer patient pre-examination testing, including auto-refraction and non-contact tonometry (NCT), and perform frame repairs.
12. Place orders for patients’ glasses.

KNOWLEDGE, SKILLS AND ABILITIES:
• Bilingual (English/Spanish) preferred.
• Basic computer skills required.
• Ability to handle confidential and sensitive information.
• Previous experience as an optician or in a related field is preferred.
• Strong analytical and critical thinking skills, excellent verbal and written communication skills, and the ability to work cooperatively with diverse groups.
• A high standard of professionalism, ethics, and conduct is always expected in speech, manner, attitude, and appearance.
• Ability to handle changing situations and work in a stressful environment.
• Capability to perform tasks related to the physical activity necessary for the
• Ability to relate to persons from diverse educational, socioeconomic, and ethnic backgrounds.
• A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude, and appearance at all times.
• Possess strong interpersonal skills and ability to work well with others.
• Well-developed verbal and written communication skills and the ability to work cooperatively with divergent groups
• Must possess excellent customer service including verbal and written communication.
• Ability to deal effectively with changing situations and stressful environments.
• Performs other tasks and duties as assigned.
• Ability to perform tasks related to physical activity to complete the position’s responsibilities.

EXPERIENCE AND EDUCATION:
• Completion of an accredited optician training program is required.
• Certification by the American Board of Opticianry (ABO) is required.