SAC Health: Health Information Specialist- San Bernardino, Ca

Website SAC Health

  •  San Bernardino, CA, USA
  •  21.00-23.21 per hour Pay is commensurate to years of experience in the same or similar role.
  •  Hourly
  •  Full Time
  •  Full Benefits Package; PTO and Sick Leave Plans

Who We Are:

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified
Multi-Site Approved for NHSC & NCLRP loan forgiveness programs – NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20

What We Are Looking For

File and retrieves medical records; receives, sorts, E-files and files medical paperwork, answers phones, makes patient appointments, sends and receives medical records to and from departments, check medical records in/out, processes release of information, faxes and provides services to patients. Performs other duties as assigned.

Schedule: 4 days per week, 10 hours per day, Monday – Thursday | Location: Norton Clinic, San Bernardino, CA


  • Pulls patient records upon receipt of phone request.
  • Retrieves and files medical records using the medical record number.
  • Electronically files scanned images into the Electronic Health Record.
  • Identify correct medical record numbers for loose papers and files papers in paper and electronic charts appropriately.
  • Reorganize patient chart for scanning into the electronic health record; Prepares documents for scanning to ensure the integrity of documents in the electronic medical record.
  • Logs the patient charts out to the requestor.
  • Organizes charts into groups in preparation for delivery and pick up.
  • Retrieves charts from off-site storage; Searches for missing charts and keeps supervisor informed of status.
  • Attends educational classes for further enhancement.
  • Answers the telephone, follows up on caller’s request and STAT requests.
  • Other duties as outlined in the official job description.


  • Education: High School diploma or equivalent required.
  • Licensure/Certification: As a requirement of this position you must receive EPIC certification for the module you have been hired into.
  • Experience: Minimum of 1 year of Medical Records experience preferred; release of information and electronic health record experience preferred.
  • Essential Technical/Motor Skills: Inputting data, speaking clearly, handling/gripping charts and pagers; digital dexterity. Familiar with use of telephone, fax machine and proficient of computer and 10-key. Experience with document imaging and indexing. Must have pleasant and courteous telephone voice manners. Must be knowledgeable in many types of office equipment.
  • Interpersonal Skills: Strong public relations and communication skills in dealing with patients and their families. Communicate well with medical staff, outside agencies, public and co-workers. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understand needs of clinic and is a team player.
  • Essential Mental Abilities: Critical thinking skills and attention to detail. Must be able to be flexible to variety of tasks and be well organized. Must be able to handle multiple telephone line ringing simultaneously.
  • Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.

EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full Benefits Package Effective on Your First Day!

Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement – up to 8% employer contribution Continuing Education and Learning Benefits | Annual Mission Trip and much more!

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