Medi-Cal/Covered California
Member Resources Page
The Community Health Association Inland Southern Region (CHAISR) is currently participating in Covered California’s Navigator Program – a partnership with community organizations across the state who have experience in reaching and assisting California’s diverse populations and have proven success enrolling individuals and families in health care programs. Four of CHAISR’s member health centers and one consultant: DAP Health + Borrego Health, Morongo Basin, Mission City Community Network, Quatre Consulting Services, Inc., and SAC Health System are participating as subcontractors of the Navigator Program. If you are interested in becoming a subcontractor and receiving reimbursement for enrollments your health center completes, please reach out to ssanchez@chaisr.org. Below, you will find resources related to the Covered California Navigator Program, Medi-Cal, programs for the under/un – insured, and outreach and enrollment.
Important Dates
Medi-Cal
Open enrollment all year long.
Covered California
Active Renewals: October 2023 – October 2023
Passive (Auto) Renewals: October 2023 – December 31, 2023
(Passive renewals mean that the individual continues to pay their premium and makes no changes to their plan)
Open Enrollment: November 2023 – January 2024
Important Phone Numbers
CEC Service Center (Only for Covered CA CECs)
(855) 324-3147
Consumer Service Center (Covered CA’s Consumer General Line)
(800) 300-1506
Health Plan Contacts:
If you have a consumer who has specific questions about a specific health plan, please use the contacts below:
Anthem Blue Cross
Vanessa Rios, CA Individual Sales Executive
(805) 448-9444
Blue Shield
Veronica Kennedy, Outreach Manager
Veronica.Kennedy@blueshieldca.com
Office: (855) 870-7019 | Cell: (909) 561-4199
Inland Empire Health Plan
Brian Campos, Manager, Sales & Outreach
Office: (909) 291-8224 | Cell: (909) 256-6840
Kaiser Permanente
Coming Soon!
Molina Healthcare of CA
Andrea Espinoza, CA Marketplace Sales Manager (Note: Don’t send consumers; only for CEC troubleshooting!)
Andrea.Espinoza@MolindaHealthcare.com
(442) 300-4292
Quick Links
Medi-Cal
Covered California
General Resources
- By the Numbers
- California Health & Human Services Agency Public Charge Guide 9/2022
- Certification Portal Counselor User Overview
- Duplicate Case Workaround
- How to Become a Certified Counselor
- How to Become a Certified Entity
- Medi-Cal – When to contact the County
- Sample Talking Points
- Shop and Compare
- Shop and Compare Job Aid
Recursos en español (Spanish Resources):
Health4All Older Adults: