Covered California

Medi-Cal/Covered California

Member Resources Page

The Community Health Association Inland Southern Region (CHAISR) is currently participating in:

Covered California’s Navigator Program – a partnership with community organizations across the state who have experience in reaching and assisting California’s diverse populations and have proven success enrolling individuals and families in health care programs.

California Department of Health Care Services (DHCS) and the California Primary Care Association’s (CPCA) Medi-Cal Health Navigator Program – a partnership with California’s primary care clinics who serve the community and have experience in reaching and assisting California’s diverse populations in helping them enroll and/or re-enroll into Medi-Cal coverage.

Four of CHAISR’s member health centers and one consultant: DAP Health + Borrego Health, Morongo Basin, Mission City Community Network, Quatre Consulting Services, Inc., and SAC Health System are participating as subcontractors of the Navigator Program. If you are interested in becoming a subcontractor and receiving reimbursement for enrollments your health center completes, please reach out to Below, you will find resources related to the Covered California Navigator Program, Medi-Cal, programs for the under/un – insured, and outreach and enrollment.



Age 26-49 Adult Full Scope Medi-Cal Expansion Implementation

The Age 26-49 Adult Expansion will provide individuals 26-49 years of age with full scope Medi-Cal benefits regardless of immigration status, if they meet all other Medi-Cal eligibility criteria. DHCS will complete the transition of Age 26-49 Adult Expansion individuals in restricted scope Medi-Cal to full scope Medi-Cal effective January 1, 2024. Notices of Action have been sent to impacted individuals to notify them of their transition to full scope Medi-Cal beginning with the January 1, 2024.

For more information about the Age 26-49 Adult Expansion, please visit the Age 26-49 Adult Expansion Webpage. For questions about the Age 26-49 Adult Expansion, please email


Important Dates

Open enrollment all year long.

Covered California

Active Renewals: October 2023 – October 2023

Passive (Auto) Renewals: October 2023 – December 31, 2023

(Passive renewals mean that the individual continues to pay their premium and makes no changes to their plan)

Open Enrollment: November 2023 – January 2024


Important Phone Numbers
CEC Service Center (Only for Covered CA CECs)

(855) 324-3147

Consumer Service Center (Covered CA’s Consumer General Line)

(800) 300-1506

Health Plan Contacts:

If you have a consumer who has specific questions about a specific health plan, please use the contacts below:


Anthem Blue Cross

Vanessa Rios, CA Individual Sales Executive

(805) 448-9444


Blue Shield

Veronica Kennedy, Outreach Manager

Office: (855) 870-7019 | Cell: (909) 561-4199


Ambetter from Health Net


Inland Empire Health Plan

Brian Campos, Manager, Sales & Outreach

Office: (909) 291-8224 | Cell: (909) 256-6840

Kaiser Permanente

Coming Soon!


Molina Healthcare of CA

Andrea Espinoza, CA Marketplace Sales Manager (Note: Don’t send consumers; only for CEC troubleshooting!)

(442) 300-4292



Covered California