Page 29 - (Final)Annual Membership Satisfaction Survey 2020 (1)
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Table 5
Trainings for the Board of Director’s Staff (Click here to go back)
2020 (N=18) 2019 (n=18)
Responses # Responses #
Diabetic Treatment Update 11 Customer Service 13
Chronic Disease Management 11 Medical Assistance Competency 12
Customer Service 10 Team Based care 12
Team Based Care 10 Chronic disease management 11
Medical Assistant competency 9 Billing and/or coding 10
Billing and/or coding 8 Clinical skills such as audiometric 8
screening, BMI measurements
Leadership management 7 Training on integration of behavioral 8
health into primary care
Clinical skills such as audiometric 6 Leadership/Management 7
screening, BMI measurements
Training on integration of behavioral 6 Medication Assisted Treatment for 7
health into primary care Substance Abuse
Opioid management 5 Diabetic treatment update 6
Virtual QI 5 Opioid management 5
FQHC Compliance 4 FQHC Compliance 4
Grant Writing 4 Grant Writing 3
Medication Assisted Treatment for 4 Advocacy/Advocate 2
Substance Abuse
Policy/Legislation 2 Policy/Legislation 0
Other: 2 Virtual QI 0
P4P- better ways to capture measure
for patients
EMR- those newbies on boarding
what should they make sure they add
to the EMR
Board Leadership Training
Advocacy/advocate 1 Other (Please specify) 0
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